Rainbow International® Restoration and Cleaning franchises along the East Coast are beginning the cleanup one week after Hurricane Isabel reached land and became one of the 10 costliest hurricanes in U.S. history.

Water loss and disaster related claims are expected to exceed $1 billion, according to the Associated Press. And while several areas are still hazardous, electricity is slowly being restored to various communities that Rainbow International serves.

The winds proved as damaging as the flooding, according to David Kifer, owner of Rainbow International in Virginia Beach. Kifer?s business, which is less than one mile from the beach, had a series of disaster plans in place to deal with the possible flooding of the business, itself, as well as to help his customers. Luckily, flooding bypassed his shop, which is fully operational to help those who were hit the hardest.

Larry Owens, owner of Rainbow International in Wilmington, N.C., said the hurricane created three new inlets in the outer banks of his region. While several areas are still unstable to visit, Owens has begun surveying the area as much as 3 ½ hours away from his shop to begin helping wherever possible. Owens even purchased the entire inventory of air movers and dehumidifiers from Worldwide Supply at the company?s corporate headquarters in Texas to have on hand for the emergency.

Perhaps the hardest hit area in Rainbow?s network was around Frank Ballinger ?s Rainbow Franchise in Herndon, Va., which serves Fairfax County and its heavy commuter population outside of Washington D.C. Ballinger?s company is booked with water damage restoration calls for the next few days. Much of the damage came from recent heavy rainstorms that fell on an already saturated ground.

?Our franchisees are doing an outstanding job in responding wherever they can,? said David Bethea, president of Rainbow International.

Rainbow International provides training for its franchisees and their technicians through the Institute of Inspection & Restoration Certification (IICRC). The IICRC training is respected nationwide as some of the best restoration training in the industry, Bethea said.

When searching for a water damage restoration company, Rainbow International advises consumers to look for the following:

1. Companies that are certified in IICRC water damage restoration.

2. Technicians who are familiar with IICRC S500, the industry standards for drying out structures.

3. Companies that are properly equipped with air movers, dehumidifiers and moisture detecting equipment.

4. Companies that understand the differences in types of water damage, especially in the case of flood waters, which usually require removal and replacement of materials due to unknown contents of the water.

About Rainbow International:

Since 1981, Rainbow International® Restoration and Cleaning has become a leading world chain of carpet care and restoration services ranging from carpet cleaning, repair and dyeing, deodorization and comprehensive water, smoke and fire damage restoration and cleanup. Rainbow International has more than 300 U.S. and Canadian locations and approximately 162 international locations. It is a subsidiary of The Dwyer Group, Inc., one of the world?s largest franchise holding companies in the residential and commercial service business.

About The Dwyer Group:

The Dwyer Group Inc., based in Waco, Texas, is a public holding company that owns six franchisor corporations. Each corporation sells and supports a different service-based brand name franchise under the following service marks: Aire Serv® Heating & Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), and Rainbow International® Restoration and Cleaning. The Dwyer Group is also affiliated with another franchisor corporation named DreamMaker Bath & Kitchen by Worldwide® (an associate company). Collectively, the franchisees of these franchise concepts offer customers a broad base of residential and commercial services. The concepts currently support over 900 franchisees in the United States and Canada and, through their master licensees, nearly 400 more franchisees in 21 other countries.


Franchise News Release: Waco, TX - (Sep-25-2003)

Rainbow International® Franchisees Begin Cleanup After Hurricane Isabel


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