Franchise News Release: Fredericksburg, VA - (Sep-29-2003)

Fredericksburg computer Geek "reprograms" himself

It wasn't too long ago that 20 years of experience in the field of computers, combined with numerous high-tech certifications, was a guarantee of lucrative employment. But then the information-technology industry hit a giant pothole - and everything changed. Despite having the aforementioned qualifications, computer professional Alex Burns suddenly found himself unemployed - yet another victim of the "dot-com fallout." Determined not to ride the employment roller-coaster in the struggling IT industry, he decided to make some drastic changes in his life - essentially "reprogramming" himself - by embracing self-employment. Now Burns is the owner of a new Franchise with Geeks On Call®?the nation's premier provider of on-site computer services - which will bring computer help directly to the homes and businesses of Fredericksburg and its neighboring communities.

Growing up in Yorkshire, England, Burns never imagined that one day he would move to the U.S. and become an entrepreneurial computer geek. A glance at his lengthy and impressive resume shows that he is a seasoned veteran of the IT industry, who has spent the past two decades working with cutting-edge hardware and software applications. In addition, he has held numerous business management positions, which have clearly demonstrated his natural leadership skills as well as his knack for making business computing systems more streamlined and cost-effective. Some of the many titles he has held over the years include: Systems Manager, Business Consultant, Project Manager, Account Manager, Development Manager, Project Management Consultant, and Business Team Leader. Because of this extensive experience, Burns is particularly well-suited to handle the rigors of operating and managing his business while at the same time serving as its mobile computer technician. "Alex Burns is the type of guy who can effortlessly handle anything you throw at him," said the President of Geeks On Call®, Walter Ewell. "He's the ideal person to lead Geeks On Call's® expansion into the Fredericksburg area."

Geeks On Call® is the high-tech equivalent of a doctor who makes house calls. Too often home-owners and small businesses lose substantial time and money while waiting for their computer problems to be remedied by a large, impersonal retailer that often keeps the computer for a week or more - and charges an arm and a leg! Refusing to tolerate this type of slow, unsatisfactory service, Geeks On Call® goes against the grain and brings help directly to the customer's doorstep. Launched in 1999, Geeks On Call® began its operations in Norfolk and Virginia Beach, VA - where it experienced immediate success. Overwhelmed by the public's hunger for dependable computer support, Geeks On Call® realized the only way to satisfy its ballooning customer base would be to franchise the company. In April 2001 the first Geeks' offspring was born, and since then nearly 100 Franchises have been planted throughout the United States.

Not only have the expedient, reliable services provided by Geeks On Call® found success with residential clients, but also with small businesses that simply cannot afford the enormous expense of hiring an IT staff. Instead of paying exorbitant salaries to keep a full-fledged IT staff on hand, small businesses simply can turn to Geeks On Call® on those occasions in which computer services are required. Now everyone can have access to superior computer repairs, upgrades, troubleshooting, training, networking and custom-built PCs - without emptying their wallets.

Currently, Geeks On Call® offers service in the following areas: Fredericksburg, Hampton Roads, and northern VA; Washington, D.C.; Cary, Chapel Hill, Charlotte, Durham, the Outer Banks, and Raleigh, NC; Annapolis, Baltimore, Bethesda, Chevy Chase, Columbia, Frederick, Gaithersburg, Germantown, Laurel, and Rockville, MD; Cedar Hill, The Colony, Dallas, Denton, DeSoto, Frisco, Fort Worth, and Plano, TX; Arvada, Boulder, Colorado Springs, and Denver, CO; Lee's Summit and Kansas City, MO; Jacksonville, Lakeland, Melbourne, Orlando, and Tampa, FL.


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