Franchise News Release: Fort Worth, TX - (Sep-11-2003)

Self-made entrepreneur adopts Computer Geeks

For a two-year span, high-tech entrepreneur Mark Hutchinson ran a successful business that provided on-site computer help to home-owners and businesses. During that time, he became passionate about helping people to protect their computers from harmful internet threats like worms and viruses, as well as helping them to recover from unexpected computer malfunctions. Now he is taking his love for customer service to the next level by "adopting" two existing Franchises with Geeks On Call® - the nation's premier provider of on-site computer services. With a proven PC expert like Hutchinson patrolling the streets in his sleek "Geek Cruiser," the residents and small businesses of Fort Worth and its neighboring communities can rest assured, knowing that rapid high-tech help is simply a phone call away.

Mark Hutchinson's enthusiasm for computers has been ongoing for the last 17 years. Back in the early days of the PC - a time before the proliferation of computer "how-to" books - there weren't many options for acquiring computer knowledge in your spare time. But this didn't dampen Hutchinson's eagerness to learn everything he could about this new and exciting technology; instead, he simply decided to teach himself. After a few years - and a great deal of hands-on experience - Hutchinson finally became a savvy computer pro, which eventually led to employment in the information-technology industry.

For over a decade, Hutchinson assumed various management positions for computer-related companies, until suddenly the entrepreneurial bug bit him. A few years ago, Hutchinson recognized a need in his community for trustworthy computer help that would come directly to the customer's home or place of business, much like an electrician or a plumber would do. This inspired him to establish his own on-site computer support company, which enjoyed a successful two-year run. More recently, Hutchinson realized that if he truly wanted to help more people to solve their computer dilemmas, he would need to seek an affiliation with a larger computer company. After considering his options, he decided that the best way to expand his range of customer service would be to take the reigns of two existing Geeks On Call® franchises in the Fort Worth metro area. The addition of Hutchinson brought a smile to the face of Walter Ewell, the president of Geeks On Call®, who remarked: "Bringing on board a seasoned high-tech entrepreneur like Mark Hutchinson kind of makes me feel like the manager of a pro football team that just signed a big-name free-agent player. This new relationship will provide our 'fans' with tremendous satisfaction for many years to come."

The premise of Geeks On Call® is simple: gone are the days of lugging computers to a local technician for updates or repairs. Instead, Geeks On Call® brings complete computer support directly to homes and businesses. Everything a Geeks technician needs to complete his tasks is nestled inside the sleek, patriot-blue Geek Cruiser that is emblazoned with the Geeks On Call® logo and toll-free phone number.

Founded in 1999, Geeks On Call® initially served the areas of Norfolk and Virginia Beach, VA. In response to its tremendous success, Geeks planted its first Franchise in April 2001. Since then, nearly 100 franchises have been cultivated throughout the United States. This rapid growth is a reflection of the public's hunger for quality on-site computer assistance. Prior to Geeks On Call®, residential customers in need of computer support often faced tremendous expense and lengthy down-time - with no guarantee of satisfaction. The expedient, reliable services provided by Geeks On Call® also have become a necessity for small businesses, giving them exposure to licensed technicians, and eliminating the cost of hiring a full-time IT staff. Now everyone has access to superior computer repairs, upgrades, troubleshooting, training, and wired/wireless networkin - without emptying their wallets.

Currently, Geeks On Call® offers service in the following areas: Northern Virginia and Hampton Roads, VA; Washington, D.C.; Cary, Chapel Hill, Charlotte, Durham, the Outer Banks, and Raleigh, NC; Annapolis, Baltimore, Bethesda, Chevy Chase, Columbia, Frederick, Gaithersburg, Germantown, Laurel, and Rockville, MD; Cedar Hill, The Colony, Dallas, Denton, DeSoto, Frisco, Fort Worth, and Plano, TX; Arvada, Boulder, Colorado Springs, and Denver, CO; Lee's Summit and Kansas City, MO; Jacksonville, Lakeland, Melbourne, Orlando, and Tampa, FL.


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