Franchise News Release: Outer Banks, NC - (Sep-2-2003)

Computer viruses conquered by outer banks' geek

The recent onslaught of computer viruses and internet worms has caught countless people off guard in the Outer Banks area of North Carolina. Evidently a large percentage of these computer users had not taken the necessary steps to patch and to secure their PCs, thus leaving them vulnerable to attacks. Until now these computer users had few options for high-tech support that would remove the viruses and worms, restore their machines to proper working order, and protect them from future infections. Fortunately the residents and small businesses in the Outer Banks finally have a source of help to call upon during such crises: computer expert Greg Shuk and his new Franchise with Geeks On Call® - the nation's premier provider of on-site computer services. Zipping around town in his stylish Geek Cruiser - a patriot-blue Chrysler PT Cruiser emblazoned with the Geeks On Call® logo and toll-free phone number, Shuk will bring immediate relief to ailing computers in the Outer Banks and its neighboring communities.

Greg Shuk has a long and varied history in the information-technology industry. His first exposure to computers occurred in the U.S. Navy, in which he served for ten years. During this time, he was trained to use computers for the Navy's antisubmarine warfare, and he also became a computer operator for the tactical data systems aboard a U.S. aircraft carrier. Upon leaving the Navy, Shuk became involved with civilian computer hardware sales and marketing, and worked for companies like DEC (Digital Equipment Corporation) and Apple. After this he gained employed with Allied Signal Aerospace Corporation, where he transitioned to avionics sales and marketing - and even became a Congressional lobbyist. In particular he is proud of ASAC's customer service program that he was instrumental in developing.

The next chapter in his career saw him become a venture-capital investor and a board member for four different high-tech companies - one of which he joined as a senior executive of information security consulting. Shortly thereafter he bolstered his decades of experience by earning several professional accolades, most notably a Masters degree in Computer Information Systems from the University of Southern California, and the A , Net , MCP (Microsoft Certified Professional) and MCSA (Microsoft Certified Systems Administrator) certifications. Indeed Shuk has a rich and impressive background, all of which proves that his Geeks On Call® franchise in the Outer Banks has a spectacular commander at its helm. This sentiment was echoed by the President of Geeks On Call®, Walter Ewell, who remarked: ?Greg Shuk has clearly demonstrated that he is a leader in the IT industry. But what impressed me even more than his credentials is his heart for customer service. Above all else, I think his customer-first attitude will be the hallmark of his success with Geeks On Call®.

Geeks On Call® is the high-tech equivalent of a doctor who makes house calls. Too often home-owners and small businesses lose substantial time and money while waiting for their computer problems to be remedied by a large, impersonal retailer that often keeps the computer for a week or more, and charges an arm and a leg! Refusing to tolerate this type of slow, unsatisfactory service, Geeks On Call® goes against the grain and brings help directly to the customer's doorstep. Launched in 1999, Geeks On Call® began its operations in Norfolk and Virginia Beach, VA - where it experienced immediate success. Overwhelmed by the public's hunger for dependable computer support, Geeks On Call® realized the only way to satisfy its ballooning customer base would be to franchise the company. In April 2001 the first Geeks' offspring was born, and since then nearly 100 Franchises have been planted throughout the United States.

Currently Geeks On Call® offers service in the following areas: Northern Virginia and Hampton Roads, VA; Washington, D.C.; Cary, Chapel Hill, Charlotte, Durham, the Outer Banks, and Raleigh, NC; Annapolis, Baltimore, Bethesda, Chevy Chase, Columbia, Frederick, Gaithersburg, Germantown, Laurel, and Rockville, MD; Cedar Hill, The Colony, Dallas, Denton, DeSoto, Frisco, Ft. Worth, and Plano, TX; Arvada, Boulder, Colorado Springs, and Denver, CO; Lee's Summit and Kansas City, MO; Jacksonville, Lakeland, Melbourne, Orlando, and Tampa, FL.


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